Legal notice

Legal Notice

Last updated: 16 October 2026

1. Business Information

This website is operated under the trading name Avenorie, an independently owned online jewellery business based in South Africa.

Avenorie is operated as a sole proprietorship and is not currently registered as a separate legal entity.

Business details:

Trading name: Avenorie
Business structure: Sole proprietorship
Website: https://avenorie.co.za
Email: hello@avenorie.co.za
Telephone: 0649337449
Business location: 8 Leicester rd, Bedford gardens, Gauteng, South Africa

2. Website Purpose

The Avenorie website provides customers with access to a curated collection of jewellery and accessories available for purchase online.

Our products include necklaces, bracelets, rings, earrings and selected personalised jewellery.

Avenorie operates exclusively online and does not currently maintain a physical retail storefront.

We provide product descriptions, pricing, delivery information and purchasing options to help customers make informed decisions.

3. Website Ownership and Intellectual Property

The Avenorie brand name, original website content, written descriptions, branding elements, graphics and other original materials are protected by applicable intellectual property laws.

Product photographs and other materials provided by third-party suppliers remain the property of their respective rights holders.

No content from this website may be reproduced, distributed or commercially exploited without the relevant rights holder's permission, except where permitted by law.

4. Accuracy of Information

We endeavour to ensure that all information displayed on our website is accurate, complete and regularly updated.

Product availability, descriptions, pricing and other information may occasionally change.

Although we take reasonable care when maintaining our website, typographical or technical errors may occur.

Any corrections, order adjustments or cancellations will be handled fairly and in accordance with applicable South African consumer protection laws.

5. Pricing and Payments

All prices are displayed in South African Rand (ZAR) unless otherwise indicated.

Applicable delivery fees, taxes and additional charges will be disclosed before customers complete their purchases.

Payments are processed through the secure payment methods available at checkout.

Avenorie does not intentionally collect or store full payment card details through its customer service channels.

Payment information is handled by the applicable payment service providers in accordance with their security procedures and legal obligations.

6. Shipping and Delivery

Avenorie offers nationwide delivery throughout South Africa.

Our typical estimated delivery timeframe is 5–11 days, subject to order processing, destination, product availability and delivery conditions.

Additional processing time may apply to personalised jewellery.

Full delivery information, applicable shipping charges and customer responsibilities are provided in our Shipping & Delivery Policy.

7. Returns and Consumer Protection

Avenorie does not provide additional voluntary change-of-mind returns or exchanges.

However, customers retain all applicable statutory consumer rights, including qualifying online cooling-off rights and remedies for defective, damaged or incorrect products.

Our Return & Refund Policy explains the available return procedures and applicable conditions.

Nothing in this notice excludes or limits consumer rights that cannot lawfully be waived.

8. Privacy and Personal Information

Avenorie respects customer privacy and processes personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA).

Personal information may be collected and processed for legitimate business purposes, including order processing, payment administration, delivery and customer service.

Where necessary and legally permitted, information may be shared with service providers involved in fulfilling customer orders.

Further information is available in our Privacy Policy.

9. Third-Party Services

Our online store is powered by Shopify and may use third-party payment processors, fulfilment providers and delivery partners.

These service providers may operate under their own terms and privacy policies.

Avenorie remains responsible for its own legal obligations to customers and does not exclude responsibility merely because a third party provides part of the service.

10. Applicable Legislation

Avenorie operates in accordance with applicable laws of the Republic of South Africa, including:

Consumer Protection Act 68 of 2008
Electronic Communications and Transactions Act 25 of 2002
Protection of Personal Information Act 4 of 2013

Consumers retain their rights to seek assistance through appropriate consumer protection bodies, dispute resolution mechanisms and courts with jurisdiction.